The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.
Data processing on this website is carried out by the website operator. Their contact details can be found in the "Information on the responsible body" section of this privacy policy.
Your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time with any questions you may have on this or other data protection issues.
When you visit this website, your surfing behavior may be statistically evaluated. This is primarily done using so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
We host the content of our website with the following provider:
This website is hosted externally. The personal data collected on this website is stored on the servers of the host/hosts. This may include, in particular, IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 (1) (f) GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.
We use the following host(s):
linevast by Droptop GmbH
Am Grashorn 8
14548 Schwielowsee OT Geltow
We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
The responsible body for data processing on this website is:
Joulia SA
Zentralstrasse 115
2503 Biel-Bienne
Phone: +41 32 366 6422
Email: hello@joulia.com
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.)
Unless a specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate claim for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place once these reasons no longer apply.
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, if special categories of data are processed in accordance with Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The relevant legal basis in each individual case is explained in the following paragraphs of this privacy policy.
Among other things, we use tools from companies based in third countries that are not secure in terms of data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in third countries that are not secure in terms of data protection law.
We would like to point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. Data transfer to the US is therefore permissible if the recipient is certified under the EU-US Data Privacy Framework (DPF) or has appropriate additional safeguards in place. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.
As part of our business activities, we work with various external parties. In some cases, this requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6 (1) lit. f GDPR, or if another legal basis permits the transfer of data. When using processors, we only transfer our customers' personal data on the basis of a valid contract for processing. In the case of joint processing, a contract for joint processing is concluded.
Many data processing operations are only possible with your express consent. You may revoke your consent at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.
IF DATA PROCESSING IS BASED ON ART. 6 (1) (a) OR (f) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR RELEVANT PERSONAL DATA, UNLESS WE CAN PROVE THAT THERE ARE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME. OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time about this and other questions regarding personal data.
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:
If you have restricted the processing of your personal data, this data may—apart from its storage—only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Our websites use so-called "cookies." Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are necessary for the electronic communication process, for the provision of certain functions you have requested (e.g., for the shopping cart function) or to optimize the website (e.g., cookies for measuring web traffic) (necessary cookies), are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and § 25 (1) TTDSG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
You can find out which cookies and services are used on this website in this privacy policy.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.
The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
Elements of the social network Facebook are integrated into this website. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
An overview of Facebook social media elements can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.
When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. Further information on this can be found in Facebook's privacy policy at: https://de-de.facebook.com/privacy/explanation.
If consent has been obtained, the above-mentioned service is used on the basis of Art. 6 (1) (a) GDPR and § 25 TTDSG. Consent can be revoked at any time. If consent has not been obtained, the service is used on the basis of our legitimate interest in achieving the widest possible visibility on social media.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transfer to Facebook. The processing by Facebook after the transfer is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert your rights as a data subject (e.g., requests for information) regarding the data processed by Facebook directly with Facebook. If you assert data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381, and https://www.facebook.com/policy.php.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the US that is intended to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active
This website incorporates features of the Instagram service. These features are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
When the social media element is active, a direct connection is established between your device and the Instagram server. This allows Instagram to receive information about your visit to this website.
If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to this website with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or its use by Instagram.
If consent has been obtained, the above-mentioned service is used on the basis of Art. 6 (1) (a) GDPR and § 25 TTDSG. Consent can be revoked at any time. If consent has not been obtained, the service is used on the basis of our legitimate interest in achieving the widest possible visibility on social media.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transfer to Facebook or Instagram. The processing by Facebook or Instagram after the transfer is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook and Instagram products. You can assert your rights as a data subject (e.g., requests for information) with regard to the data processed by Facebook or Instagram directly with Facebook. If you assert data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/, and https://de-de.facebook.com/help/566994660333381.
Further information on this can be found in Instagram's privacy policy: https://privacycenter.instagram.com/policy/.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the US that is intended to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active
On this website, we use elements of the social network Pinterest, which is operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
When you visit a page that contains such an element, your browser establishes a direct connection to Pinterest's servers. This social media element transmits protocol data to Pinterest's server in the USA. This protocol data may contain your IP address, the addresses of the websites you visit that also contain Pinterest features, your browser type and settings, date and time of the request, your use of Pinterest, and cookies.
If consent has been obtained, the above-mentioned service is used on the basis of Art. 6 (1) (a) GDPR and § 25 TTDSG. Consent can be revoked at any time. If consent has not been obtained, the service is used on the basis of our legitimate interest in achieving the widest possible visibility on social media.
Further information on the purpose, scope, and further processing and use of the data by Pinterest, as well as your rights and options for protecting your privacy, can be found in Pinterest's privacy policy: https://policy.pinterest.com/de/privacy-policy.
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used, and the origin of the user. This data is assigned to the user's respective end device. It is not assigned to a user ID.
Furthermore, we can use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The use of this service is based on your consent in accordance with Art. 6 (1) (a) GDPR and § 25 (1) TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the US that is intended to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
If you would like to subscribe to the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data will be collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of your data, your email address, and its use for sending the newsletter at any time, for example by clicking on the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter or until the purpose for which it was collected ceases to apply. newsletter service provider until you unsubscribe from the newsletter or the purpose ceases to apply, and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR.
Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your email address will be stored in a blacklist by us or the newsletter service provider, if necessary, in order to prevent spam.will be stored in a blacklist by us or the newsletter service provider, if necessary, in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interests and our interests in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). Storage in the blacklist is not limited in time. You can object to storage if your interests outweigh our legitimate interest.
This site uses Google Fonts, which are provided by Google, to ensure consistent font display. The Google Fonts are installed locally. There is no connection to Google servers.
Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
This site uses the Google Maps map service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is activated, Google may use Google Fonts for the purpose of uniform font display. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If the relevant consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how user data is handled, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=de.
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the US that is intended to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Version dated September 1, 2023
In this privacy statement, we, Joulia SA (hereinafter JOU, we or us), explain how we collect and otherwise process personal data. This is not an exhaustive description; other data protection declarations [or general terms and conditions, conditions of participation, and similar documents] may govern specific matters. Personal data means any information relating to an identified or identifiable individual.
If you provide us with personal data of other persons (e.g., family members, data of work colleagues), please make sure that these persons are aware of this privacy policy and only share their personal data with us if you are allowed to do so and if this personal data is correct.
This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation (“GDPR”), the Swiss Data Protection Act ( “DSG” ) and the revised Swiss Data Protection Act (“revDSG”). However, whether and to what extent these laws are applicable depends on the individual case.
Joulia SA is responsible for the data processing we describe here, unless otherwise stated in individual cases. If you have any data protection concerns, you can send them to us at the following contact address:
Joulia SA, Zentralstrasse 115, 2503 Biel-Bienne, +41 32 366 64 22, info@joulia.com
We primarily process the personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved in it, or that we collect from their users when operating our websites, apps, and other applications.
To the extent permitted, we also take certain data from publicly accessible sources (e.g., debt collection registers, land registers, commercial registers, press, internet) or receive such data from authorities and other third parties (such as [credit reference agencies,] [address dealers]). In addition to the data about you that you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with official and legal proceedings, information in connection with your professional functions and activities (so that we can, for example, conclude transactions with your employer with your help). (e.g. so that we can conclude and process transactions with your employer with your help), information about you in correspondence and meetings with third parties, creditworthiness information (insofar as we process transactions with you personally), information about you which people close to you (family, advisors, legal representatives, etc.) give us so that we can conclude or process contracts with you or involving you (e.g. references, your address for deliveries, full details of your creditworthiness). References, your address for deliveries, powers of attorney, information on compliance with legal requirements such as antimoney laundering and export restrictions, information from banks, insurance companies, sales and other contractual partners of ours on the use or provision of services by you (e.g. payments made, purchases made), information from the media and Internet about you (to the extent appropriate in the specific case, e.g., in the context of a job application, press release, etc.), your addresses and, if applicable, interests and other socio-demographic information.e.g. in the context of an application, press review, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data (for marketing), data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, details of your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location details).
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular in the context of the manufacture and sale of shower channels with heat recovery with our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, your personal data may of course also be affected in this capacity.
In addition, we also process personal data about you and other individuals, where permitted and where it appears to us to be appropriate, for the following purposes in which we (and sometimes third parties) have a legitimate interest commensurate with the purpose:
If you have given us consent to process your personal data for certain purposes (for example, when you register to receive newsletters or carry out a background check), we process your personal data within the scope of and based on this consent, unless we have another legal basis and we require such a basis. Consent given can be revoked at any time, but this has no effect on data processing that has already taken place.
We typically use cookies and similar technologies on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you are using when you visit our website. This allows us to recognize you when you return to this website, even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your visit to the website ("session cookies"), cookies can also be used to store user settings and other information for a certain period of time ("permanent cookies"). However, you can set your browser to reject cookies, store them for one session only, or otherwise delete them prematurely. Most browsers are preset to accept cookies. We use persistent cookies to remember user preferences (e.g., language, autologin), to help us better understand how you use our services and content, and to show you offers and advertisements tailored to you (which may also happen on other companies' websites; however, they will not learn from us who you are, if we even know, because they will only see that the same user is on their website who was on a particular page with us). If you block cookies, certain functionalities (such as language selection, shopping cart, ordering processes) may no longer work.
We also include visible and invisible image elements in our newsletters and other marketing emails in some cases and where permitted, by retrieving these from our servers we can determine whether and when you have opened the email so that we can measure and better understand how you use our offers and tailor them to you here too. You can block this in your email program; most are preset to do this.
By using our websites and agreeing to receive newsletters and other marketing emails, you consent to the use of these techniques. If you do not wish to do so, you must set your browser or email program accordingly.
We sometimes use Google Analytics or similar services on our websites. This is a service provided by third parties that may be located in any country in the world (in the case of Google Analytics, it is Google Ireland (based in Ireland), Google Ireland relies on Google LLC (based in the USA) as an order processor (both "Google"), www.google.com), with which we can measure and evaluate the use of the website (not on a personal basis). Permanent cookies set by the service provider are also used for this purpose. We have configured the service so that the IP addresses of visitors are shortened by Google in Europe before being forwarded to the USA and thus cannot be traced. We have switched off the "Data sharing" and "Signals" settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google can draw conclusions about the identity of visitors from this data for its own purposes, create personal profiles, and link this data to the Google accounts of these individuals. If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider then takes place under the responsibility of the service provider in accordance with its data protection regulations. The service provider only informs us how our respective website is used (no information about you personally).
We also use plug-ins from social networks such as Facebook, Twitter, YouTube, Pinterest, or Instagram on our websites. This is visible to you in each case (typically via corresponding icons). We have configured these elements so that they are deactivated by default. If you activate them (by clicking on them), the operators of the respective social networks can register that you are on our website and where, and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from them.
We disclose information in the course of our business activities and for the purposes set out in para. 3We also disclose personal data to third parties, insofar as this is permitted and appears appropriate to us, either because they process it for us or because they want to use it for their own purposes. This concerns the following bodies in particular:
all recipients together. These recipients are partly domestic, but can be anywhere on earth.
If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection (for this purpose, we use the revised standard contractual clauses of the European Commission, which can be accessed here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), unless the recipient is already subject to a legally recognized set of rules to ensure data protection and we cannot rely on an exemption provision. An exception may apply in particular in the case of legal proceedings abroad, but also in cases of overriding public interests or if the performance of a contract requires such disclosure, if you have consented or if it is a matter of data made generally accessible by you, the processing of which you have not objected to.
We process and store your personal data for as long as it is necessary for the fulfillment of our contractual and legal obligations or otherwise the purposes pursued with the processing, i.e. for example for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) as well as beyond that in accordance with the statutory retention and documentation obligations. In this context, it is possible that personal data will be retained for the time during which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as a matter of principle and as far as possible. For operational data (e.g., system logs, logs), shorter retention periods of twelve months or less generally apply.
We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as issuing instructions, IT and network security solutions, access controls, and restrictions.
In the context of our business relationship, you must provide such personal data as is necessary for the establishment and performance of a business relationship and the fulfillment of the associated contractual obligations (you do not generally have a legal obligation to provide us with data). Without this data, we will generally not be able to enter into or perform a contract with you (or the entity or person you represent). Also, the website cannot be used if certain information to secure traffic (such as IP address) is not disclosed.
We process your personal data partly automatically with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to be able to inform and advise you about products in a targeted manner. In doing so, we use evaluation tools that enable us to provide needs-based communication and advertising, including market and opinion research.
For the establishment and implementation of the business relationship and also otherwise, we generally do not use any fully automated decision-making (as regulated in Art. 22 GDPR). Should we use such procedures in individual cases, we will inform you separately about this, insofar as this is required by law, and inform you about the associated rights.
Within the framework of the data protection law applicable to you and to the extent provided for therein (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restriction of data processing and otherwise the right to object to our data processing, in particular that for the purposes of direct marketing, profiling for direct advertising and other legitimate interests in the processing, as well as to the release of certain personal data for the purpose of transfer to another body (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to retain or process certain data, have an overriding interest in doing so (insofar as we are entitled to rely on this) or require it for the assertion of claims. If you incur costs, we will inform you in advance. We have already explained the possibility of revoking your consent in section 3. 3 informed you about this. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or costs. We will inform you in advance if this is not already contractually regulated.
The exercise of such rights usually requires that you clearly prove your identity (e.g., by providing a copy of your identity card where your identity is otherwise unclear or cannot be verified). To exercise your rights, you can contact us at the address set out in para. 1 address provided in section 1.
Every data subject also has the right to enforce his or her claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
Privacy Policy
Version dated September 1, 2023
In this privacy statement, we, Joulia SA (hereinafter JOU, we, or our), explain how we collect and process personal data. This is not an exhaustive description; other data protection statements [or terms and conditions, conditions of participation, and similar documents] may govern specific issues. Personal data refers to any information relating to an identified or identifiable person.
If you provide us with personal data concerning other persons (e.g., members of your family or work colleagues), please ensure that these individuals are aware of this privacy policy and only share their personal data with us if you are authorized to do so and if this data is accurate.
This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DSG") and the revised Swiss Data Protection Act ("revDSG"). However, the question of whether and to what extent these laws are applicable depends on the specific case.
Joulia SA is responsible for processing the data described here, unless otherwise specified in specific cases. If you have any concerns regarding data protection, you can send them to us at the following contact address:
Joulia SA, Zentralstrasse 115, 2503 Biel-Bienne, +41 32 366 64 22, info@joulia.com
We mainly process personal data that we receive from our customers and other business partners in the context of our business relationship with them and other persons involved in this relationship, or that we collect from their users when operating our websites, apps, and other applications.
To the extent permitted, we also collect certain data from publicly available sources (e.g., debt collection registers, land registers, trade registers, the press, the internet) or receive such data from authorities and other third parties (such as [credit reference agencies,] [address merchants]). In addition to the data you provide to us directly, the categories of personal data we receive from third parties include, in particular, information from public registers, information we obtain in the course of official and judicial proceedings, information relating to your professional functions and activities (so that we can, for example, conclude transactions with your employer with your assistance). (for example, so that we can conclude and process transactions with your employer with your assistance), information about you in correspondence and meetings with third parties, information about your solvency (to the extent that we process transactions with you personally), information about you that people close to you (family, advisors, legal representatives, etc.) provide to us so that we can conclude or process contracts with you or concerning you (e.g., references, your delivery address, etc.) etc.) provide us with so that we can conclude or process contracts with you or concerning you (e.g., references, your delivery address, complete information about your creditworthiness). References, delivery address, procurements, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, our business partners, and other contractual partners regarding your use or provision of services (e.g., payments made, purchases made), information from the media and the Internet about you (to the extent that this is appropriate in the specific case, e.g., in connection with a job application, job application, asylum application, etc.), your addresses and, where applicable, your interests and other socio-demographic data (for marketing purposes), data relating to the use of the website (e.g., IP address, MAC address of the smartphone or computer, details of your device and settings, cookies, date and time of the visit, pages and content viewed, functions used, referring website, location data).
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular in connection with the manufacture and sale of heat recovery shower channels to our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations in Germany and abroad. If you work for such a customer or business partner, your personal data may of course be used for this purpose.
In addition, we also process personal data about you and other individuals when authorized and deemed appropriate, for the following purposes for which we (and sometimes third parties) have a legitimate interest proportional to the purpose:
If you have given us your consent to process your personal data for certain purposes (for example, when you sign up to receive newsletters or to perform a background check), we process your personal data within the scope of this consent and on the basis of this consent, unless we have another legal basis and need such a basis. The consent given can be revoked at any time, but this has no effect on the data processing that has already taken place.
Nous utilisons généralement des “cookies” et des technologies similaires sur nos sites web pour identifier votre navigateur ou votre appareil. Un cookie est un petit fichier envoyé à votre ordinateur ou stocké automatiquement sur votre ordinateur ou votre appareil mobile par le navigateur web que vous utilisez lorsque vous visitez notre site web. Cela nous permet de vous reconnaître lorsque vous revenez sur ce site web, même si nous ne savons pas qui vous êtes. Outre les cookies qui ne sont utilisés que pendant une session et qui sont supprimés après votre visite sur le site web (“cookies de session”), les cookies peuvent également être utilisés pour stocker les paramètres de l’utilisateur et d’autres informations pendant un certain temps (“cookies permanents”). Toutefois, vous pouvez configurer votre navigateur de manière à ce qu’il rejette les cookies, les stocke pour une seule session ou les supprime prématurément. La plupart des navigateurs sont préréglés pour accepter les cookies. Nous utilisons des cookies permanents pour mémoriser les préférences de l’utilisateur (par exemple, la langue, l’authentification), pour nous aider à mieux comprendre comment vous utilisez nos services et notre contenu, et pour vous présenter des offres et des publicités adaptées à vos besoins (ce qui peut également se produire sur les sites web d’autres entreprises ; cependant, nous ne leur apprendrons pas qui vous êtes, si nous le savons même, parce qu’ils verront seulement que le même utilisateur se trouve sur leur site web qui était sur une page particulière de notre site). Si vous bloquez les cookies, certaines fonctionnalités (telles que la sélection de la langue, le panier d’achat, les processus de commande) peuvent ne plus fonctionner.
Dans certains cas, nous incluons également des éléments d’image visibles et invisibles dans nos lettres d’information et autres courriels de marketing et, lorsque cela est autorisé, en les récupérant sur nos serveurs, nous pouvons déterminer si et quand vous avez ouvert le courriel afin de mesurer et de mieux comprendre la manière dont vous utilisez nos offres et de les adapter à vous ici aussi. Vous pouvez bloquer ces données dans votre programme de messagerie ; la plupart d’entre eux sont préréglés à cet effet.
En utilisant nos sites web et en acceptant de recevoir des bulletins d’information et d’autres courriels de marketing, vous consentez à l’utilisation de ces techniques. Si vous ne le souhaitez pas, vous devez paramétrer votre navigateur ou votre programme de messagerie en conséquence.
Nous utilisons parfois Google Analytics ou des services similaires sur nos sites web. Il s’agit d’un service fourni par des tiers qui peuvent être situés dans n’importe quel pays du monde (dans le cas de Google Analytics, il s’agit de Google Ireland (basé en Irlande), Google Ireland s’appuie sur Google LLC (basé aux États-Unis) en tant que processeur de commande (les deux “Google”), www.google.com), avec lequel nous pouvons mesurer et évaluer l’utilisation du site Web (pas sur une base personnelle). Des cookies permanents mis en place par le prestataire de services sont également utilisés à cette fin. Nous avons configuré le service de manière à ce que les adresses IP des visiteurs soient raccourcies par Google en Europe avant d’être transmises aux États-Unis et qu’elles ne puissent donc pas être retracées. Nous avons désactivé les paramètres “Partage des données” et “Signaux”. Bien que nous puissions partir du principe que les informations que nous transmettons à Google ne constituent pas des données personnelles pour Google, il est possible que Google tire des conclusions sur l’identité des visiteurs à partir de ces données pour ses propres besoins, qu’il crée des profils personnels et qu’il relie ces données aux comptes Google de ces personnes. Si vous vous êtes inscrit vous-même auprès du prestataire de services, ce dernier vous connaît également. Le traitement de vos données personnelles par le prestataire de services s’effectue alors sous la responsabilité du prestataire de services conformément à ses dispositions en matière de protection des données. Le prestataire de services nous informe uniquement de l’utilisation de notre site web (aucune information vous concernant personnellement).
Nous utilisons également sur nos sites web ce que l’on appelle des plug-ins de réseaux sociaux tels que Facebook, Twitter, YouTube, Pinterest ou Instagram. Cela est visible pour vous dans chaque cas (typiquement via des icônes correspondantes). Nous avons configuré ces éléments de manière à ce qu’ils soient désactivés par défaut. Si vous les activez (en cliquant dessus), les opérateurs des réseaux sociaux respectifs peuvent enregistrer que vous êtes sur notre site web et où et peuvent utiliser ces informations à leurs fins. Le traitement de vos données personnelles relève alors de la responsabilité de cet opérateur conformément à sa réglementation en matière de protection des données. Nous ne recevons aucune information vous concernant de sa part.
We disclose information in the course of our business activities and for the purposes set out in paragraph 3. 3We also disclose personal data to third parties, to the extent that this is permitted and we deem it appropriate, either because they process it for us or because they want to use it for their own purposes. This applies in particular to the following organizations
All recipients are gathered together. These recipients are partly national, but may be located anywhere in the world.
If a recipient is located in a country that does not have adequate legal data protection, we contractually oblige them to comply with the applicable data protection regulations (we use the revised standard contractual clauses of the European Commission for this purpose, which can be consulted here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj ?), unless the recipient is already subject to a set of legally recognized rules to ensure data protection and we cannot invoke an exemption provision. An exception may apply in particular in the event of legal proceedings abroad, but also in the event of overriding public interests or ifthe performance of a contract requires such disclosure, if you have consented to it, or if it concerns data that you have made generally accessible and to the processing of which you have not objected.
We process and store your personal data for as long as necessary to fulfill our contractual and legal obligations or to achieve the objectives pursued by the processing, i.e., for example, for the entire duration of the business relationship (from the initiation processing to termination of a contract) and beyond, in accordance with legal obligations of storage and documentation. In this context, it is possible that personal data may be retained for the period during which claims may be made againstagainst our company and insofar as we are otherwise legally obliged to do so or legitimate commercial interests require it (e.g., for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as a matter of principle and to the extent possible. For operational data (e.g., system logs, journals), shorter retention periods of twelve months or less generally apply.
We take appropriate technical and organizational security measures to protect your personal data against unauthorized access and misuse, such as issuing instructions, IT and network security solutions, access controls, and restrictions.
As part of our business relationship, you must provide the personal data necessary for the establishment and execution of a business relationship and compliance with the associated contractual obligations (you generally have the right to refuse to provide this data).execution of a commercial relationship and to comply with the associated contractual obligations (you generally have no legal obligation to provide us with data). Without this data, we will generally not be able to conclude or execute a contract with you (or with the entity or person you represent). In addition, the website cannot be used if certain information intended to secure traffic (such as the IP address) is not disclosed.
We process your personal data in a partially automated manner for the purpose of evaluating certain personal aspects (profiling). We use profiling in particular to provide you with targeted information and advice on products. To do this, we use evaluation tools that enable us to provide needs-based communication and advertising, including market and opinion research.
For the establishment and implementation of the commercial relationship, as well as for other reasons, we do not generally use fully automated decision-making (as regulated by Article 22 of the GDPR). If we use such procedures in specific cases, we will inform you separately, to the extent required by law, and we will inform you of the rights associated with them.
Under the applicable data protection law and to the extent provided for therein (as in the case of the GDPR), you have the right to information, rectification, erasure, right to restrict the processing of data, and right to object to our processing of data, in particular for direct marketing purposes, profiling for direct advertising, andother legitimate interests in the processing, as well as to the release of certain personal data for the purpose of transfer to another organization (known as data portability). Please note, however, that we reserve the right to enforce the restrictions provided for by law, for example, if we are obliged to retain or process certain data, if we have an overriding interest in doing so (to the extent that we can invoke it), or if we need it to assert rights. If you incur any costs, we will inform you in advance. We have already explained the possibility of revoking your consent in section 3. 3, we have informed you about this. Please note that exercising these rights may conflict with contractual agreements and have consequences such as premature termination of the contract or costs. We will inform you in advance if this is not already provided for in the contract.
Exercising these rights generally requires you to clearly prove your identity (e.g., by providing a copy of your ID card if your identity is unclear or cannot be verified). To exercise your rights, you can contact us at the address indicated in paragraph 1 of section 1.
Any person concerned also has the right to assert their rights in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
We may modify this privacy policy at any time without prior notice. The current version published on our website applies. If the data protection declaration is part of an agreement with you, we will inform you of the change by email or by any other appropriate means in the event of an update.
Joulia SA
Zentralstrasse 115
2503 Biel-Bienne
Switzerland
Its use in 39 bathrooms enabled a 10% reduction in building services, saving up to CHF 20,000 in construction costs. In operation, Joulia reduces ancillary costs by CHF 8,400 annually and is a decisive factor in achieving 85% self-sufficiency in winter.
